Genuine Products
We provide authentic Dr. Pen products.
Official Verification
Verify your product using the official Dr. Pen security code verification system.
Customer Support
Our support team is available to help with product questions, verification and after-sales service.
How to Verify Your Product
Find the Security Label
Locate the anti-counterfeit label on your Dr. Pen product packaging.
Scan or Enter the Code
Scan the QR code or enter the security code manually on the official verification website.
Review Your Result
Check the verification result and follow the instructions shown on the official website.
Ready to Verify Your Product?
For the most accurate result, verify your security code through the official Dr. Pen verification system.
FAQs
FAQ 1：Where can I find the security code?
The security code is located on the anti-counterfeit label attached to your Dr. Pen product packaging. Scratch off the covered area carefully to reveal the complete QR code and security code.
FAQ 2：Can I verify my product by scanning a QR code?
Yes. You can scan the QR code on the security label or enter the security code manually on the official Dr. Pen verification website.
FAQ 3：Where should I verify my product?
For the most accurate result, please verify your product through the official Dr. Pen verification system at drpenreal.com.
FAQ 4：What does a successful verification mean?
A successful verification means that the security code has been recognized by the official Dr. Pen verification system.
FAQ 5：What does “already verified” mean?
This means that the security code has been checked before. If this is your first time verifying the product, please contact our support team for assistance.
FAQ 6：What should I do if my code cannot be verified?
First, check that the complete security code has been entered correctly. If the problem continues, please contact our support team with photos of your product packaging, the security label, your verification result and your order information.